Terms and Conditions

Phone/Skype Readings

Once an appointment is scheduled and confirmed, full payment is made via bank transfer in advance.

I will call your standard UK land line (commencing with 01, 02, 03), at our scheduled appointment time.

From mobile to mobile, I will wait for you to contact me at our scheduled appointment time.

I will contact you via Skype at our scheduled appointment time.

Nevertheless, if for some reason our call is not clear or we are experiencing a technological problem.
We will re-arrange another appointment. 

However, if you are not available within the first ten minutes of our scheduled call, your appointment will be cancelled and the fee paid is non-refundable.

Face-to-Face Readings and Group Bookings
Once an appointment is scheduled and confirmed, a 50% deposit is required, paid in advance by bank transfer or bank giro credit, which is non-refundable. 

Cancelled Appointments
Cancelled appointments are effective immediately and an acknowledgement will be sent to you as soon as possible. All cancellations made within 24 hours of our scheduled appointment will be rescheduled in accordance to availability; monies paid are not refundable. Giving over 24 hours notice entitles you to reschedule your appointment or refund. 


UK Law
For legal reasons, I have to advise you that all readings are for ‘Entertainment Purposes Only’. Readings are only for people aged 18 years and over.


Right to Terminate
I reserve the right to terminate or restrict your use of my services, without notice, for any or no reason whatsoever. If I terminate and payment has been received a refund will be issued.


Limitations on Use
Readings are only for people aged 18 years and over. There is no awareness of any medical/psychiatric conditions which could affect the interpretation or misunderstanding of a reading on your part and you seek this service voluntarily.


On occasions a spirit connection is not possible. If it becomes clear within the first ten minutes of your reading that a satisfactory communication or connection has not been established, together we can decide whether to continue or to terminate your reading and your fee will be refunded. After ten minutes it is accepted that your reading is satisfactory.

Legal Disclaimer for Psychic, Intuitive & Mediumship Readings

By booking your reading with Susan you are only paying for her time. You have agreed that you are 18 years and over. You understand and agree that any information you receive is in no way intended to be used as a substitute for any legal, medical, psychological, financial or business advice. You are advised to seek the expertise of a qualified expert in the appropriate field required. You also confirm that you are not aware of any medical or psychiatric condition which might affect the interpretation of your reading and that you voluntarily seek Susan’s service and therefore Susan Forwood is not accountable for any sequence of events that may follow this reading. No claims are made and results cannot be guaranteed.


Susan Forwood is not here to tell fortunes, but give evidence of life after deaths and/or an insight into your spiritual potential which may include a glimpse from spirit as to the overall situation at that particular time. Susan Forwood can only give you communication received through her mediumistic senses. What you decide to do with any information passed on through Susan Forwood’s mediumistic link, including any actions you take, is down to your own personal responsibility and your own choice of free will. 


Susan Forwood is not a fortune teller, or gives any predictions whatsoever.

Terms and Conditions for Holistic Therapies

Appointments

Once an appointment is scheduled and confirmed, a 50% deposit is required, paid in advance by bank transfer or bank giro credit.


Cancelled Appointments
Cancelled appointments are effective immediately and an acknowledgement will be sent to you as soon as possible. All cancellations made within 24 hours of our scheduled appointment will be rescheduled in accordance to availability; monies paid are not refundable. Giving over 24 hours notice entitles you to reschedule your appointment or a  refund. 


Reiki
Reiki excludes the first trimester for pregnant women and excludes those who have just had a general anaesthetic or people who have recently been anaesthetised. 


Spiritual Healing
Spiritual healing treats all.


I cannot promise or guarantee any particular results. 
The removal of your coat and shoes are required.
Either party can refuse to treat or receive treatment.


Right to Terminate
I reserve the right to terminate or restrict your use of my services, without notice, for any or no reason whatsoever.


Limitations on Use
Holistic Therapies are only for people aged 18 years and over. There is no awareness of any medical/psychiatric conditions which could affect your interpretation or misunderstanding of what Reiki or Spiritual Healing is and you seek this service voluntarily.

Legal Disclaimer for Holistic Therapies

Healing is not intended to be an alternative nor a substitute for conventional advice and treatment. Susan Forwood recommends you seek and consult with a qualified and professional health practitioner.

Terms and Conditions for Gift Vouchers for Readings or Holistic Therapies

Gift vouchers are not redeemable for cash and valid for three months. Users of these services must be 18 years or over. Please note personal readings are for entertainment purposes only.


Cancelled Appointments
Cancelled appointments are effective immediately and an acknowledgement will be sent to you as soon as possible. All cancellations made within 24 hours of our scheduled appointment will be rescheduled in accordance to availability; monies paid are not refundable. Giving over 24 hours notice entitles you to reschedule your appointment or a refund.

 

Contact

07936 723615

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